References to Measuring Hidden Dimensions Volume 2, Figures and Tables (Laske, 2009; MHD V2)
- Fig. 12.1. The Four Quadrants of Dialectic (MHD V2; p. 358)
- Fig. 12.2 Feedback Loop in Dialectical Listening (MHD V2; p. 359)
- Fig. 12.3 Wilber’s Four Quadrants (MHD V2; p. 360)
- Table 12.1 Focus of Attention in Dialectical Listening (MHD V2; p. 373)
References to Advanced Systems-Level Problem Solving, Volume 2, Figures and Tables (Laske, 2023; ASLPS V2) https://doi.org/10.1007/978-3-031-40985-1
- Appendix 2: https://link.springer.com/content/pdf/bbm:978-3-031-40985-1/1
- Fig. A.4 The Four Moments of Dialectic (ASLPS V2; p. 187)
- Fig. A.5 Feedback Loop in Dialectical Listening (ASLPS V2; p. 187)
- Fig. A.6 Wilber’s Four Quadrants (ASLPS V2; p. 189)
Welcome And Agenda
Welcome to this session on Chapter 12 of Volume Two of Measuring Hidden Dimensions of Human Systems (Laske, 2009; MHD V2)
Republished as Appendix 2 in Advanced Systems-Level Problem Solving, Volume 2, (Laske, 2023; ASLPS V2) https://doi.org/10.1007/978-3-031-40985-1
Appendix 2: https://link.springer.com/content/pdf/bbm:978-3-031-40985-1/1
Today the session is on Chapter 12 of Volume Two
In the previous session the interviewee was in focus of attention, and in this session the interviewer is in focus of attention. The conventional meaning of the term “interviewer” is not what is intended here. The difference between a “conventional” and a “dialectically thinking” interviewer is this: while a conventional interviewer is focused on speech contents (or “information”), a dialectical interviewer is a facilitator who is searching for the thought-form structure of the information content an interlocutor shares with him or her.
This makes the facilitator a “structuralist” who is able to “hear” and also to “elicit” the thought-form structure of what is said in real time or presented in a written text. Learning to be a critical facilitator is learning to listen in a highly specific way, based on the Four Moments of Dialectic, and to bring one’s judgment and discretion to bear on what Jaques called “the language suffused world” of human agents.
Since spoken language is always implicitly “about” what is not language, namely, the “real” social, cultural, or physical world that is always already there when you open your mouth to speak about it, one can say that a critical facilitator is standing between two worlds, that of language, on one hand, and that of what is assumed to be real, on the other, – thus between what Bhaskar called the “transitive” world and the “intransitive” one. The interviewer bridges the gap between these two worlds by positioning himself or herself in Wilber’s Upper Left Quadrant (UL) where intentions and concerns are located.
Today, in this session, I will introduce some of the finer points of undertaking a cognitive interview.